Términos del servicio

TERMS OF SERVICE

OVERVIEW

Welcome to Meetcosmoss! “We”, “us”, and “our” refer to Meetcosmoss. Meetcosmoss ("we", "us", or "our") operates this website and online store. including all content, features, tools, products, and services provided to you (the “Services”), subject to your acceptance of these Terms of Service. Meetcosmoss is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By using our Services, you agree to these Terms of Service and our Privacy Policy:
https://meetcosmoss.com/policies/privacy-policy

Please note that some information may also be collected by Shopify in accordance with their Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information such as:

• Email address
• Billing information
• Payment details
• Shipping information

You represent and warrant that all information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ depending on:

• The device used to access the store
• Your screen settings and configuration

We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to how they appear online.

All product descriptions are subject to change at any time without notice at our sole discretion.

We reserve the right to:

• Discontinue any product at any time
• Limit the quantities of any product
• Restrict sales by person, region, or jurisdiction

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

Meetcosmoss reserves the right to accept or decline your order for any reason at our discretion. Your order is not considered accepted until Meetcosmoss confirms acceptance and processes your payment.

Please review your order carefully before submitting, as cancellation requests may not be possible once an order has been accepted.

If we need to modify, cancel, or decline an order, we may contact you through:

• Email
• Billing address
• Phone number

Some products may be available exclusively online and may have limited quantities.

All purchases are subject to our Refund Policy:
https://meetcosmoss.com/policies/refund-policy

We reserve the right to limit sales to any person, geographic region, or jurisdiction.

You represent that purchases are for personal or household use only and not for commercial resale or export.

Orders suspected of being fraudulent or placed by resellers or distributors may be refused or cancelled.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged will be the price displayed at the time your order is placed and confirmed in your order confirmation email.

Unless otherwise stated, prices do not include:

• Taxes
• Shipping
• Handling
• Customs or import duties

Prices in our online store may differ from prices offered in other locations or by third parties.

Promotional offers may be subject to separate terms and conditions.

You agree to provide accurate and complete purchase and payment information for all transactions and to promptly update your account information when necessary.

You represent and warrant that:

• Your credit card information is correct
• You are authorized to use the card
• Charges will be honored by your credit card company
• You will pay all applicable charges including taxes and shipping

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays.

All delivery times are estimates and not guaranteed.

Delays may occur due to:

• Shipping carriers
• Customs processing
• Events beyond our control

Once products are transferred to the shipping carrier, the risk of loss passes to the customer.

Customers are responsible for any customs duties, import taxes, or other local fees.

SECTION 6 - INTELLECTUAL PROPERTY

All content within the Services, including:

• Trademarks
• Text
• Images
• Graphics
• Videos
• Product descriptions
• Design elements

are owned by Meetcosmoss, its licensors, or affiliates and are protected by intellectual property laws.

These Terms permit you to use the Services only for personal, non-commercial purposes.

You may not:

• Reproduce
• Distribute
• Modify
• Republish
• Download or transmit

any material without prior written consent.

Meetcosmoss trademarks, logos, and brand elements may not be used without permission.

The name and platform of Shopify are also protected trademarks of Shopify Inc.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

These tools are provided:

“as is” and “as available”

without warranties or guarantees.

Your use of such tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for:

• Content accuracy
• Website policies
• Products or services offered by third parties

If you leave our website to access a third-party website, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify, which provides the e-commerce platform for Meetcosmoss.

All purchases are made directly between you and Meetcosmoss.

Shopify is not responsible for:

• Product quality
• Shipping or delivery
• Customer disputes
• Damages related to purchases

You agree to release Shopify from any claims related to transactions made on our store.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy:

https://meetcosmoss.com/policies/privacy-policy

Because the Services operate on the Shopify platform, certain information may also be processed by Shopify to provide and improve services.

Information may be shared with partners or service providers located in other countries.

SECTION 11 - FEEDBACK

If you submit feedback, suggestions, reviews, or other content to Meetcosmoss (“Feedback”), you grant us a worldwide, royalty-free license to use, modify, publish, and distribute such feedback.

You confirm that:

• You own the rights to the feedback
• Your feedback does not violate any laws or third-party rights

We are not obligated to:

• Maintain feedback confidentially
• Pay compensation
• Respond to submissions

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be errors or inaccuracies in product descriptions, pricing, shipping details, or availability.

We reserve the right to:

• Correct any errors
• Update information
• Cancel orders if necessary

without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services for:

• Unlawful activities
• Violating intellectual property rights
• Harassment or abuse
• Fraud or misleading information
• Sending spam or promotional messages
• Impersonating another person

You also agree not to:

• Upload viruses or malicious code
• Collect personal data from others
• Attempt to hack or bypass security
• Copy or resell website content

Accounts violating these rules may be suspended or terminated.

SECTION 14 - TERMINATION

We may terminate or suspend access to the Services at any time without notice.

You remain responsible for all outstanding charges up to the termination date.

SECTION 15 - DISCLAIMER OF WARRANTIES

All Services and products are provided "as is" and as "available".

We do not guarantee:

• Product performance
• Continuous service availability
• Error-free operation

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Meetcosmoss and its partners shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Meetcosmoss, its affiliates, partners, employees, and Shopify from any claims arising from:

• Your violation of these Terms
• Your misuse of the Services
• Your violation of any law or third-party rights

SECTION 18 - SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.

SECTION 19 - FORCE MAJEURE

Meetcosmoss will not be liable for delays or failure to perform due to events beyond our control including natural disasters, wars, labor disputes, or internet outages.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Meetcosmoss regarding the use of the Services.

Failure to enforce any provision does not constitute a waiver.

SECTION 21 - ASSIGNMENT

You may not transfer your rights under these Terms without written consent.

Meetcosmoss may assign or transfer these Terms at any time.

SECTION 22 - GOVERNING LAW

These Terms shall be governed by the laws of Hong Kong.

Any disputes shall be resolved exclusively in the courts of Hong Kong.

SECTION 23 - HEADINGS

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time.

Changes will be posted on this page and may take effect immediately or as required by law.

Continued use of the Services constitutes acceptance of the revised Terms.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms should be sent to:

Email: support@meetcosmoss.com

Address:
FLAT 1019B, 10/F LIVEN HOUSE
NO.61-63 KING YIP STREET
KWUN TONG, KLN
HONG KONG